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Frequently asked questions

EXCURSIONS

How can I purchase tickets for an excursion to Veliki Brijun, and should I purchase them in advance?

We advise you to purchase your tickets in advance to secure your place on a tour in your preferred language. You can purchase your ticket through our webshop (https://shop.np-brijuni.hr/en/webshop?trip=veli_brijun). All visitors eligible for a discounted ticket (Croatian war veterans, students, pensioners, persons with disabilities and Mudrica card users) should book their tickets via e-mail at: [email protected], and purchase them half an hour before the boat departure at the office of the Public Institution Brijuni NP, Brionska 10, next to the main pier in the port of Fažana.

What is the address and working hours of the office/ticket office in Fažana? What are the working hours of museums, the Sport house, restaurants, cafés?

The working hours change depending on the season. For up-to-date working hours of all Brijuni NP services, visit the following link: https://www.np-brijuni.hr/en/plan-your-visit/useful-information/working-hours.

The address is Brionska 10, and the office is located near the pier of departure of the boat travelling to Brijuni NP.

What is the price and duration of the excursion to Veliki Brijun, and what does it include?

The excursion takes around 4 hours. It includes a 1-hour tourist train ride, while the other attractions included in the programme are explored on foot. The guided excursion to Veliki Brijun includes a return boat trip from Fažana to the island of Veliki Brijun, sightseeing with an expert guide, a tourist train ride around the island, a visit to the Safari Park, a visit to permanent exhibition displays of the Museum, and return to Fažana. You can find detailed information and prices of the excursion on our website by visiting the following link: https://www.np-brijuni.hr/en/plan-your-visit/excursions/ausflug-veliki-brijun.

Visitors are free to rent an electric car or bicycle and explore the sights on their own with the help and navigation of our Brijuni Pocket Guide mobile app.

Do you offer a family ticket?

No, you can only purchase individual tickets. Children up to the age of 7 have free admission to the Brijuni NP, and children between the ages of 7 and 18 pay 50% of the regular ticket price.

What if I arrive earlier or later than the time printed on the ticket?

It is not possible to enter the park earlier or later than the scheduled time, i.e. the time printed on the ticket.

Where can I check the boat schedule?

The boat schedule is available on our website: https://www.np-brijuni.hr/en/plan-your-visit/useful-information/boat-schedule/boat-schedule-for-veliki-brijun

Can I visit the island of Veliki Brijun on my own?

Yes, you can visit it on your own by buying an individual Brijuni Pocket Guide ticket. You can use the Brijuni Pocket Guide app on your mobile phone and explore the sights on foot or by renting an electric car, electric scooter, or bicycle.

How to use the Brijuni Pocket Guide app?

Info: https://www.np-brijuni.hr/en/p...
NOTE: Since NP Brijuni regularly updates the Brijuni Pocket Guide application with new data, an already downloaded application can be refreshed as follows - select the section Info > Reset all downloaded data > select the desired language while downloading the new application content.

Is it possible to stay on the island after the guided excursion has ended?

Individual visitors (as opposed to organised tour groups) can return to Fažana on any boat travelling from Brijuni NP. The boat schedule is available at the following link: https://www.np-brijuni.hr/en/plan-your-visit/useful-information/boat-schedule

I was not able to use the ticket I purchased. Can I use the ticket at a different time or get a refund?

Unfortunately, it is not possible to use the ticket at a different time or get a refund for the tickets you already purchased.

Do you offer group discount for purchased tickets?

Group discount is granted for groups of at least 25 persons.

Is it possible to book excursion tickets?

Booking of excursion tickets is mandatory for groups and visitors eligible for a discounted ticket (Croatian war veterans, students, pensioners, persons with disabilities and Mudrica card users).

I purchased tickets from your website. Do I have to print out the tickets that I received by e-mail?

It is not necessary to print out your tickets; you will only need to show the ticket barcode when boarding the boat.

Are visits to museums and the Safari Park paid extra?

The museums and the Safari Park are included in the price of the excursion.

Can I visit the Safari Park without taking the tourist train, and how far is it from the port of Veliki Brijun?

You can reach the Safari Park on foot; it is just over 3 kilometres away from the port.

What animals can I see in the Safari Park?

The Safari Park is home to exotic animals – Indian female elephant Lanka, llama, zebras, Indian sacred cows and ostriches. The Safari Park also includes an ethno park representing a typical Istrian homestead with native animal species – sheep, donkeys and goats.

Will the excursion be rescheduled in case of bad weather?

Not unless the boat cannot depart due to rough seas.

Is the park open on holidays?

Brijuni NP is open every day of the year except during January and February. Visits in those months can be organised only for groups and upon request.

Does the Brijuni Pocket Guide ticket include a tourist train ride?

No.

Although we are not hotel guests, can we still eat at one of your restaurants?

You are free to eat at any of our restaurants. The list of our catering facilities is available at the following link: https://www.np-brijuni.hr/en/plan-your-visit/catering-facilities

Is there a store or an ATM on the island of Veliki Brijun?

There are no stores or ATMs on the island.

Who do I need to contact if I want to play golf on the Brijuni Islands?

It is not necessary to book a tee time. You can take any boat travelling to and from the island. For all other information, please e-mail us at: [email protected]

Is it possible to visit the White Villa and the military facilities?

No. They are used for residential purposes and are not open for public.

If we find a peacock tail feather on the island, can we take it with us?

It is not permitted to remove “natural souvenirs” such as peacock feathers, deer antlers or similar objects from the natural habitat of these animals, or to take such items away with you. These should not be touched and should be left where found. If needed, notify the park wardens and they will make sure that the items are safely removed.

Is the water on Brijuni safe to drink?

Yes, the water on Brijuni is completely safe to drink. The islands are supplied with high-quality drinking water that meets all health and hygiene standards. We encourage visitors to use their own bottles and refill them at the available taps to minimize plastic use and protect nature.

SPORTS & RECREATION

Where can electric cars and bicycles be rented and paid for?

They can be rented at the Sports Centre, located in the port area of Veliki Brijun. Information and reservations – concession holder: BrijuniRide.com; [email protected]

Can we bring a stroller and/or a children's bicycle to the island?

Yes, it is possible. The transport of push toys, children's skateboards, strollers and other similar small items is free of charge. All other items are subject to a fee.

Can we bring our own bicycle or scooter to the island?

You may bring your own bicycle or scooter to the island, subject to a fee and prior notice at least 24 hours in advance ([email protected]). The transport fee is charged according to the current price list: https://www.np-brijuni.hr/hr/planiraj-posjet/sport/bicikli.

Where can we rent golf clubs and pay the green fee?

Golf clubs can be rented at the Club House, while payment is made at the Info Point. The green fee can be paid at the Info Point or at the ticket office. Golf carts can also be rented at the Info Point.

HOTELS

Do hotel guests pay for the boat transfer to the island?

Before boarding the boat, please visit the NP Brijuni office at Brionska 10 and present your accommodation reservation confirmation for NP Brijuni.

The accommodation price includes boat transport during your stay on the route Veliki Brijun – Fažana – Veliki Brijun.

The first boat departure for hotel guests is at 12:30. Later departures can be checked at:
Navigation Schedule of Brijuni National Park | National Park Brijuni (np-brijuni.hr)

If you wish to visit the island earlier, this is possible by purchasing an entrance ticket according to the regular price list. More information:
https://shop.np-brijuni.hr/hr/ulaznice?trip=veli_brijun

What if hotel guests arrive after the office in Fažana has closed?

Hotel guests can collect their permits at the Access and Entry Management Department, next to the NP Brijuni office at Brionska 10 in Fažana.

Where is the parking area for hotel guests in Fažana?

A secured parking area is available for hotel guests at Boraca Street 9, Fažana. The parking fee is €12.00 per vehicle per day, except in June, July, August and September when it is €15.00 per vehicle per day. Payment is made at the reception of Hotel Neptun.

Please vacate the parking area by 12:00 noon on the day of departure. Parking after 12:00 is charged additionally.

We would like to book accommodation in one of your facilities. Who can we contact?

Please send your inquiry to: [email protected]

When can I check in on the day of arrival and when must I check out?

Check-in for all hotels and villas in NP Brijuni is at the central reception of Hotel Neptun from 15:00, and check-out is until 11:00.

Is there a luggage storage area?

Yes, next to the reception of Hotel Neptun. Please contact the reception upon arrival.

Does the hotel provide laundry and ironing services?

Yes. This service is available at an additional charge.

Is gluten-free and vegan food available?

We recommend informing us of your dietary requirements during the reservation process and upon arrival. You may also contact the restaurant manager on site for additional information and meal adjustments. Please note that meals are prepared in a shared kitchen, therefore we cannot guarantee the complete absence of gluten.

Can I enter my room before the check-in time (15:00)?

Check-in starts at 15:00 and check-out is until 11:00. If you arrive earlier, please ask at the reception whether your room is already available.

Can I check in after 20:00?

Yes. Reception desks in all our hotels are open 24 hours a day while the hotel is operating. Please inform us of your estimated arrival time no later than 20:00 on the day of arrival.

You can check the departure time of the last boat from Fažana in the Navigation Schedule:
https://www.np-brijuni.hr/hr/p...

Is it possible to stay in the room longer on the day of departure?

Subject to availability, you may extend your stay in the room at the hotel reception. The additional charge is 50% of the room price.

If I change my stay dates, will this affect the price?

Prices depend on the dates of stay and availability and are subject to change.

Can I request a specific room/apartment (floor, view, etc.)?

Only the room or apartment type can be reserved. You may indicate your preference during booking, and we will take it into account depending on availability.

Is an extra bed or baby cot available?

An extra bed is available in rooms where this is specified in the room description. A baby cot is available on request in selected accommodation units and is provided free of charge.

DOGS

Can I bring my dog?

Yes, it is possible. In the area of the National Park, free roaming of dogs is prohibited. Dogs must be kept on a leash and may only be walked in areas where this is permitted. Dogs are not allowed on the tourist train, in museums, or in the Safari Park. A ticket for dogs is charged.

Exceptionally, therapy dogs and assistance dogs are allowed access to visitor facilities.

Does NP Brijuni have a hotel that accepts dogs?

Yes, you can bring your dog to Hotel Istra–Neptun and Rooms Karmen in selected rooms, with an additional charge and prior reservation. Dogs are only allowed in rooms designated for this purpose.

Dogs must be older than 6 months, weigh up to 30 kg, and must have a pet passport and proof of mandatory vaccinations.

Can I leave my dog in the accommodation unit?

If you leave your accommodation, do not leave your dog unattended for long periods. When the dog is alone in the room, a notice about the dog must be placed on the door. The time for room cleaning must be arranged with reception. While housekeeping is cleaning the room, the dog must either be with the owner or outside the accommodation unit.

Can I go to the restaurant with my dog?

Dogs, unless they are guide/assistance dogs, are not allowed in indoor food service areas, but they are allowed on outdoor restaurant terraces. Dogs must be kept on a controllable leash at all times outside the room or kept in an appropriate carrier/bag. Dogs must not make noise or disturb other guests.

Are dogs allowed in the Safari Park?

No.

BEACH

Is swimming allowed on the entire island?

No, swimming is only allowed at the designated bathing area.

Where can we go to the beach and what is the hotel beach like?

Saluga Beach is an arranged sandy beach located in the shade of century-old pine trees.
https://www.np-brijuni.hr/hr/planiraj-posjet/sport/plaza-saluga

What is the surcharge for sunbeds on the beach?

The surcharge for a sunbed and shell-shaped lounge chair is according to the price list published on the website:
https://www.np-brijuni.hr/hr/p...

Are dogs allowed to swim on the beach?

No. According to the Rules of Conduct, dogs are allowed to swim from the southern breakwater of the Veliki Brijun harbour for 50 meters towards Jupiter Beach.

APPROPRIATE ATTIRE IN THE NATIONAL PARK

Is walking around the island in a swimsuit allowed?
No, walking around the island in a swimsuit is not allowed. Brijuni National Park preserves cultural, historical, and natural heritage, and visitors are expected to dress appropriately outside beach areas. Please wear clothing over your swimsuit when moving around the island.

Can I board the boat to Brijuni in a swimsuit?
No, boarding the boat in a swimsuit is not allowed. Proper attire is required when boarding and during the boat ride. Please change into appropriate clothing before arrival.

Can I enter restaurants or cafés in a swimsuit?
No, entering hospitality establishments in a swimsuit is not allowed. Proper attire is required in restaurants, cafés, and other indoor spaces such as museums.

Can I enter the hotel or reception area in a swimsuit?
No, entering the hotel or reception in a swimsuit is not appropriate. Please change into suitable clothing before entering these areas.